Frequently Asked Questions

Everything you need to know about your next favorite pair of jeans.

How do I find the perfect fit for my body type?

We provide a comprehensive Fit Guide on every product page. If you are between sizes, we generally recommend sizing up for our raw denim and staying true to size for our stretch-blend collections.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, undergarments and final sale items cannot be returned.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on your location and customs processing.

How should I wash my raw denim to maintain its color?

To preserve the indigo dye, we recommend washing your jeans as seldom as possible. When necessary, wash them inside out in cold water and always hang them to air dry.

Do you offer international shipping?

Yes, Dr. Denim ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.