Returns & Exchanges
At Dr. Denim, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and unwashed items. Simply return your denim in its original condition with all tags attached for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place the items in their original packaging or a secure mailing bag, ensuring all original tags and labels remain attached to the garments.
- 3.Print and Attach Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return package.
- 4.Drop Off and Track
Drop off your package at any authorized courier location and keep your tracking receipt; we will process your refund within 5-7 business days of receipt.